FAQ
We offer free shipping on all orders, ensuring a hassle-free and enjoyable shopping
If you need to change your shipping address, please contact us at info@seducetoy.com as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes if the order has already been processed or shipped.
Orders are typically processed and shipped within 1-2 business days. You will receive a confirmation email with tracking information once your order has been dispatched.
We currently focus on serving customers in the United States market. We are working on expanding our shipping destinations in the future.
If your package is lost or damaged, please contact us at support@iapfactory.com with your order number and a description of the issue. Our customer service team will assist you in resolving the problem and ensuring your satisfaction.
To place an order, simply browse our product selection, add the desired items to your cart, and proceed to checkout. You will be prompted to enter your shipping and payment information to complete the purchase.
If you need to modify or cancel your order, please contact us at support@iapfactory.com as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes if the order has already been processed or shipped.
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your package's progress and estimated delivery date.
We accept payment through Paypal (both individual and business accounts) and major credit cards. For customers in China, an enterprise Paypal account is required.
We support returns and refunds within 30 days of receiving the product. To be eligible for a return or exchange, please ensure the product is undamaged and the packaging is intact. If the product has significant damage, we may not be able to process your return or exchange. For more information, please refer to our Return and Refund Policy.